Returns and exchanges for online purchases

Before you return a Extraminds product, please take a moment to understand Each product being unique and slightly different for each Class.

In spite of these variables, at Extraminds we stand behind the quality of our products and we will replace the product free of cost if you are not satisfied with Quality of your product. Please read below our return & exchange policies before you return any item.

Please note that Exchange or Refund will be made against the Faulty Products Only.

 

Return Policy

As we are Selling the Products that can be Stored or Copy, we do not Provide the Return facility to the customers. If any one having Issue with quality of products, we can Exchange the Products for the same.

Exchange Policy

Our shipments are carefully inspected before leaving our warehouse, but if you are not satisfied with Quality of Products please follow the instructions below:

  • If you would like to request an exchange please write to us support@extraminds.com.
  • Items which are to be exchanged need to be sent to the addresses given below within 15 days of receiving the goods.
  • Extraminds will replace the items free of cost  if we have sent you a wrong item (wrong DVD or Faulty). Shipping charges for the replacement will not be billed to the customer.
  • Extraminds will replace the returned items free of cost.

For quality issues, please ship the items to the following address:

Please note that only defective items are accepted at our Office. All products must be sent to our office in Faridabad, India

Case Extraminds Edusocial Ltd.
137, Charmwood Plaza, Surajkund,
Faridabad, Haryana- 121009, INDIA.
Sales@extraminds.com
(0129) 42-666-66